1. Introduction
Welcome to Avyaas, a premium Learning Management System (LMS) and exam preparation platform developed by Ayata Incorporation (“we”, “us”, or “our”). We are committed to protecting the privacy of our students, educators, and users (“you” or “your”) in compliance with the General Data Protection Regulation (GDPR) and other applicable educational and data protection standards.
2. Data We Collect
To provide a personalized learning experience, we collect the following categories of personal data:
- Account Information: When you register or log in, we collect your name, email address, phone number, and password.
- Third-Party Authentication: If you choose to log in using Apple Sign-In or Google Sign-In (associated with Apple App Store and Google Play Console), we receive basic authentication token profiles (e.g., name, email, and unique user identifiers) from those providers.
- Educational & Performance Data: We track your progress, including mock test results, practice answers, study history, and discussion forum contributions, to optimize your preparation dashboard.
- Device & Usage Data: We collect technical data, including your IP address, device model, operating system, and crash reports.
3. GDPR Compliance & Legal Basis
We process your data under the following legal bases pursuant to GDPR Article 6:
- Contractual Necessity: To set up your account and deliver core educational services.
- Legitimate Interests: To improve our platform security, app performance, and analyze platform engagement.
- Consent: For receiving newsletters or utilizing certain device features (e.g., push notifications).
4. Your GDPR Rights
Under the GDPR, you possess the following rights regarding your personal data:
- Right of Access: Request a copy of your personal data stored on our servers.
- Right of Rectification: Edit or correct inaccurate profile details from your settings panel.
- Right of Erasure (Right to be Forgotten): Request the permanent deletion of your account and associated learning history.
- Right of Data Portability: Request a copy of your data in a structured, machine-readable format.
To exercise any of these rights, please email our Data Protection Officer at info@ayata.com.np.
5. Ed-Tech & COPPA Compliance
Avyaas provides educational preparation materials. In compliance with student privacy guidelines and the Children’s Online Privacy Protection Act (COPPA), we do not knowingly collect personal information from individuals under the age of 13 without verifiable parental or guardian consent. If we learn that we have collected data from a child under 13 without appropriate consent, we will delete it immediately.
6. Third-Party Services & Analytics
We work with trusted third-party providers to enhance app login, stability, and analysis:
- Apple & Google: We use Apple Sign-In and Google Sign-In to secure your login. App store verification is used for validating digital licenses.
- Google Analytics: We use web analytics to measure general audience traffic and optimize page loading times. This data is aggregated and does not identify individuals.
7. Data Security & Retention
All data is transmitted securely via HTTPS (SSL/TLS encryption) and stored on secure database servers. We retain your personal data only as long as your account remains active or as needed to provide you with educational services. You can delete your account at any time.
8. Contact Our Privacy Team
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:
Ayata Incorporation
Email: info@ayata.com.np